At Laelaps AI, we believe robotics is entering a transformative decade, much like the arrival of the internet. Advances in AI, cloud computing, and hardware are reshaping what autonomous systems can do. Our mission is to build the intelligent software that powers physical security in the real world - enabling robots and sensors to handle dangerous and critical tasks that humans shouldn't have to. By engineering the orchestration layer for intelligent security, we aim to create a world that is safer, more secure, and more resilient.
We're a strong founding team based in Zurich, backed by visionary investors and advisors. We are engineering the future of security today!
As a Forward Deployed Engineer, you own our customer deployments end to end. Our system runs on-prem at industrial facilities, critical infrastructure, and military sites, integrated with the cameras, networks, and robots already in place. You survey the site, plan the deployment, install and integrate the system, tune it to the site's conditions, and hand it over to operators who will rely on it daily.
You are also the technical face of Laelaps on site. You work with security operators to understand how they actually work and where the bottlenecks are, align with their leadership on what success looks like, and translate what you learn into configuration, code, and product priorities. Early deployments you run alongside the founders; over time you own sites and accounts independently.
Expect roughly half your time at customer sites in Switzerland and Europe, the rest in Zurich turning field lessons into tooling and automation that make each deployment faster than the last. This is an engineering role with a customer in the room, not a support or services role.
We are looking for an engineer who runs toward the messy parts, with the EQ to match the IQ. You are as comfortable in a server room or on a windswept perimeter as you are in a terminal, and just as comfortable in a conversation. You can spend a shift with a security operator and earn enough trust that they tell you what actually goes wrong at 3 a.m., then brief a head of security or a site director in their language, not yours. You listen more than you pitch, you read the room, and you switch registers between the guard house and the boardroom without breaking stride. You debug across the whole stack without ceremony: is it the camera, the network, the driver, the model, or the config? Above all, you take personal ownership of the outcome: the deployment works because you made it work, and the customer trusts us because you earned it.